Terms of service

Last updated: February 22, 2026

OVERVIEW

Welcome to Dream Plush. Throughout these Terms, “we”, “us”, and “our” refer to Dream Plush.

Dream Plush operates this website and store, including all related content, features, tools, products, and services (collectively, the “Services”) to provide you with a seamless and curated shopping experience. Our store is powered by Shopify, which enables us to deliver the Services to you.

These Terms of Service (“Terms”) govern your access to and use of our Services, including any policies referenced herein.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

You must be at least the age of majority in your jurisdiction to use our Services, or have permission from a parent or guardian.

You agree to provide accurate, current, and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account and for all activities under it.

We reserve the right to suspend or terminate accounts that contain false, incomplete, or misleading information.

SECTION 2 – PRODUCTS

We strive to display our products as accurately as possible. However:

  • Colors and appearance may vary depending on your device
  • Product images are for illustration purposes only
  • We do not guarantee that products will meet all expectations

All product descriptions, pricing, and availability are subject to change at any time without notice.

We reserve the right to limit or discontinue any product at our discretion.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase.

  • We reserve the right to accept or decline any order
  • Orders are only confirmed once payment is processed and accepted
  • We may cancel or modify orders if necessary (e.g., pricing errors, suspected fraud)

Please review your order carefully. Once processed, changes or cancellations may not be possible.

Returns and exchanges are governed by our Refund Policy [LINK].

You agree that purchases are for personal use only and not for resale.

SECTION 4 – PRICING & BILLING

All prices are subject to change without notice.

  • Prices shown at checkout are final at the time of purchase
  • Prices do not include taxes, shipping, or import duties unless stated
  • You are responsible for any applicable fees or taxes

You agree to provide valid payment details and authorize us to charge your payment method for all purchases.

SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • External factors beyond our control

Risk of loss transfers to you once the order is handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our Services—including logos, images, text, graphics, and design—is owned by Dream Plush or its licensors and protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without our written permission.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools or services.

These are provided “as is” without warranties or guarantees. We are not responsible for any issues arising from their use.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites.

We are not responsible for their content, policies, or practices. Use them at your own risk.

SECTION 9 – SHOPIFY PLATFORM

Our store is powered by Shopify. However, all purchases are made directly with Dream Plush.

Shopify is not responsible for:

  • Products sold through our store
  • Transactions between you and Dream Plush
  • Any damages or issues related to purchases

SECTION 10 – PRIVACY

Your use of our Services is also governed by our Privacy Policy [LINK].

By using our Services, you acknowledge that your data may be processed by Dream Plush and Shopify to provide and improve the Services.

SECTION 11 – FEEDBACK & REVIEWS

If you submit feedback, reviews, or suggestions, you grant us a worldwide, royalty-free, perpetual license to use, modify, and display that content.

You agree that your submissions:

  • Do not violate any laws or rights
  • Are not misleading or harmful
  • Do not contain malicious code

We reserve the right to remove content at our discretion.

SECTION 12 – ERRORS & INACCURACIES

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.

SECTION 13 – PROHIBITED USES

You agree not to use the Services:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To transmit harmful or malicious code
  • To engage in fraud, spam, or abuse

Violation of these Terms may result in termination of access.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time without notice.

All obligations incurred prior to termination remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available.”

We make no guarantees regarding:

  • Accuracy
  • Reliability
  • Availability
  • Fitness for a particular purpose

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Dream Plush shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Dream Plush and its partners from any claims arising from:

  • Your violation of these Terms
  • Your misuse of the Services
  • Your violation of any law or third-party rights

SECTION 18 – SEVERABILITY

If any provision is deemed invalid, the remaining provisions will remain enforceable.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Dream Plush regarding your use of the Services.

SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms without our consent. We may assign our rights at any time.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which Dream Plush operates.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Updates will be posted on this page with a revised date.

Continued use of the Services constitutes acceptance of any changes.

SECTION 23 – CONTACT

For questions regarding these Terms, contact us at:

Email: info@dreamplush.co
Business Name: Dream Plush