Frequently Asked Questions
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Frequently Asked Questions
How is DreamPlush different from ordinary plushies?
DreamPlush creates thoughtful companions designed for more than cuddles. From little discoveries and imaginative play to comforting bedtime rituals, each product is made to bring something special to everyday moments.
What age is DreamPlush suitable for?
Each companion is designed with different little moments and stages in mind. Age recommendations vary by product, so we recommend checking the individual product page for the most suitable age range and product specific safety information.
How do I choose the right DreamPlush?
Think about the little moments you're shopping for. For curious hands and discovery, explore our interactive companions and first books. For cuddles and comfort, look to our soft plush friends. For quieter moments and bedtime rituals, our glowing and musical companions are made for cosy moments together.
What can my child do with a DreamPlush?
DreamPlush companions are made for little moments throughout the day. Depending on the product, they can be cuddled, explored, squeezed, shaken, listened to, played with, or kept close during quiet time and bedtime rituals.
Do DreamPlush products have interactive features?
Some of our companions are filled with little things to discover, from crinkle pages and rattles to mirrors, textures, sounds, music, and gentle lights. Each feature is designed to invite little hands to look, touch, listen, squeeze, shake, and explore.
Are DreamPlush toys suitable for quiet play?
Yes. Many DreamPlush companions are just as lovely for quieter moments as they are for playtime. Whether it's looking through a soft book, cuddling a plush friend, listening to gentle sounds, or simply keeping a favourite companion close, there's always a little moment to enjoy.
Can DreamPlush help with bedtime?
DreamPlush products are designed to become part of comforting bedtime rituals. A familiar cuddle, gentle light, or calming moment can make winding down feel a little more special. Every child is different, and our products are not intended to diagnose, treat, or prevent sleep or medical conditions.
How can I include DreamPlush in our bedtime routine?
There is no one right way to wind down. A DreamPlush companion can become a familiar part of your little one's evening, whether that's cuddling during story time, enjoying a gentle glow, listening to music, or simply having their favourite friend close by.
Is DreamPlush safe for children?
Our products are designed with little ones in mind. Please refer to the individual product page for age recommendations, product specific safety information, and care instructions. Adult supervision is recommended where applicable.
How do I care for my DreamPlush?
Care instructions vary between companions depending on their materials and features. Please check the individual product page for specific care instructions and always follow the recommended cleaning and safety guidance.
Do DreamPlush products require batteries?
Some DreamPlush companions include electronic features such as lights, music, or movement and require batteries or another power source. Battery requirements vary by product, so please check the individual product page for details.
What if my DreamPlush arrives with a feature that isn't working?
If your DreamPlush has a light, sound, music, or movement feature that isn't working as expected, please check the product specific instructions first. If you're still having trouble, contact our customer care team and we'll be happy to help.
What if my child doesn't like their DreamPlush?
We understand that every little dreamer is different. If your product is eligible under our return policy, you can contact us within 7 days of receiving your order to request a return.