Privacy policy

Last updated: February 22, 2026

Dream Plush (“we”, “us”, or “our”) operates this website and provides all related products, content, and services (collectively, the “Services”) to deliver you a seamless and curated shopping experience. Our store is hosted on Shopify, which enables us to offer and operate the Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Services. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern with respect to your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means any information that identifies or can reasonably be linked to you.

We may collect the following:

  • Contact Information: Name, email, phone number, billing and shipping address
  • Payment Information: Payment method details, transaction confirmations (processed securely via Shopify)
  • Account Information: Username, password, preferences
  • Order & Activity Data: Cart items, purchases, returns, browsing behavior
  • Communications: Messages or inquiries you send to us
  • Device & Technical Data: IP address, browser type, device identifiers
  • Usage Data: How you interact with our website and Services

2. How We Collect Information

We collect personal information from:

  • You directly (e.g., when you place an order or contact us)
  • Automatically (via cookies and similar technologies)
  • Service providers (e.g., Shopify, payment processors)
  • Third-party partners (e.g., marketing and analytics providers)

3. How We Use Your Information

We use your personal information to:

Provide Our Services

  • Process orders, payments, shipping, and returns
  • Manage your account and preferences
  • Deliver customer support

Improve Your Experience

  • Personalize product recommendations
  • Optimize website performance and usability

Marketing & Advertising

  • Send promotional emails or messages (you can opt out anytime)
  • Show relevant ads based on your activity

Security & Fraud Prevention

  • Detect and prevent fraud or unauthorized activity
  • Maintain the safety and integrity of our Services

Legal Compliance

  • Comply with applicable laws and enforce our policies

4. Sharing Your Information

We may share your information with:

  • Shopify and service providers (payments, shipping, analytics, hosting)
  • Marketing partners to deliver relevant advertising
  • Affiliates or business partners
  • Authorities or legal entities when required by law
  • Third parties when you consent or request (e.g., social media integrations)

5. Shopify & Platform Processing

Our store is powered by Shopify. Shopify may process your data to operate, improve, and secure the platform.

To learn more, visit Shopify’s Privacy Policy:
https://privacy.shopify.com/en

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable core website functionality
  • Analyze traffic and performance
  • Personalize your experience and ads

You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Request a copy (data portability)
  • Opt out of targeted advertising
  • Withdraw consent at any time

To exercise your rights, contact us at: info@dreamplush.co

8. Data Retention

We retain your information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

9. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

10. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of majority.

If you believe a child has provided us with personal data, please contact us to have it removed.

11. International Transfers

Your information may be processed outside your country. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

14. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: info@dreamplush.co
Business Name: Dream Plush